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Krex, Inc. Privacy Disclosures  
Information Collection & Use

Registration

In order to use this Web site, you must first create a user name and password. During registration you are required to provide contact information, such as your name, email address, vehicle identification number, and personal identification number. We use this information to contact you about the services on our site, and those provided to you by the partnership between Krex, Inc. and your new car dealership.

Krex, Inc. is the sole owner of the information collected on www.krexinc.com and www.drivesure.com. Krex, Inc. collects personally identifiable information from our users at several different points on our Web site.

Vehicle Identification Numbers

We may require your vehicle identification number to synchronize your data with your new car dealership, and to better provide our services to you. We do not sell or solicit vehicle identification numbers with any third party provider.

Surveys

From time-to-time, we may provide you the opportunity to participate in or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is voluntary and you have a choice whether or not to disclose this information. The requested information typically includes contact information such as name and address, and demographic information such as zip code.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users� personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a survey with other third parties unless we give you prior notice and choice.

Uses of Information and Communication from the Site

We use the information provided by you and/or your dealership to communicate the benefits available to you through Krex, Inc. partnership with your new car dealership. The communication methods we provide include an email at the time your service is performed to provide specific information and instructions about your benefits and new car dealership. The details of this email will vary by dealership and are presented only upon obtaining your email address. The email invites you to visit our website and learn more about your benefits through Krex and your new car dealership. We will also send you an email that reminds you of the termination of those benefits.

We will share your email address and personal information with your new car dealership only, so that they may provide you a more personal level of service. We will not share your personal information with any other third party provider.

Special Offers and Updates

We will occasionally send you information on products and services provided by your new car dealership. Out of respect for your privacy, we present the option not to receive these types of communications by providing you with a link in our correspondence, allowing you to unsubscribe to future offers. Please see the �Choice and Opt-out.�

Service-related Announcements

We may send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email with your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through log files to create a �profile� of your preferences. We do not use cookies on our website.

We share your profile only with your new car dealership, but do not share your profile with any other third parties.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information about our user base with our partners. This information does not identify individual users. Such aggregate data include total users, number or unique hits per day, frequently viewed pages on our site, etc.

We do not link aggregate user data with personally identifiable information.

Personally identifiable information:

We only share personally identifiable information with your new car dealership. We do not share personally identifiable information with any other third parties.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

We provide you the opportunity to �opt-out� of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a service but do not wish to receive any additional communication from Krex, Inc. on behalf of your new car dealership, you can indicate your preference by replying to us through your welcome email.

If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions by emailing us at info@krexinc.com.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users� movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user�s computer for record-keeping purposes. We use cookies on this site.

This privacy statement covers the use of cookies by www.krexinc.com and www.drivesure.com only and does not cover the use of cookies by other sites that we may provide you a link to, such as your new car dealership�s website or your vehicle manufacturer website.

Third Party Promotions

The promotions appearing on this Web site are delivered by your new car dealership only. We share Web site usage information about users with their new car dealership for the purpose of targeting their promotions on this site. Your new car dealership reserves the right to change or cancel the promotions offered through www.krexinc.com or www.drivesure.com. Krex, Inc. is not responsible for the promotions offered by your new car dealership. Any additions, deletions, discrepancies or changes associated with a promotion provided through our website by your new car dealership must be addressed directly with the new car dealership.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Krex, Inc. Please be aware that we, Krex, Inc., are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by www.krexinc.com and www.drivesure.com.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the MyAccount page within your profile or by contacting us by telephone or by email at info@krexinc.com.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us at info@krexinc.com.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Krex, Inc.
450 Skokie Blvd. Building 200
Northbrook, IL 60062
(800) 323-5739 Toll-Free
(847) 753-9167 Fax
www.krexinc.com or www.drivesure.com
info@krexinc.com

 

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